Why shopping at Petoutside.com is safe
At Petoutside.com, we are strongly committed to protecting our customer’s personal information. Our website is scanned daily by McAfee Secure Scan - the best security scanner in the industry. All of transactions are encrypted with SSL certificate from VeriSign, which also ranks highest in the industry.
Information we collect online
Whenever you shop at Petoutside.com, we will ask for your name, billing / shipping address, contact phone number, e-mail and other information required to process and ship your order. Information such as credit card type and number, cardholder’s name, expiration date and security code is used for billing purposes. Information such as address, recipient’s name and telephone number is used for shipping purposes to assure prompt delivery of your order. E-mail and telephone number are used for billing and shipping notifications, as well as for communication regarding your order.
For convenience and future shopping, you may choose to open an account at Petoutside.com. In order to open an account, we will ask you to provide us with your e-mail and designate a password for your account. Doing so will allow you to track your current orders and view your order history as well as to change shipping / billing preferences.
We also determine your IP address in order to estimate your proximity to our shipping location and advertise various shipping options, such as next day or 2-day delivery.
As a part of our commitment to our customer’s security, we do not store credit card numbers on file.
How we use the information you provide
The information you provide with Petoutside.com may be used for the following purposes:
- Bill your credit card for the orders you place with us.
- Ship your order to the address you provide.
- Communicate with you regarding your orders and respond to questions.
- Check shipping / payment status of the order.
- Create on online account at Petoutside.com.
- Offer you expedited shipping options.
How we protect your personal information
Transactions on Petoutside.com are protected with up to 256-bit Secure Sockets Layer encryption. The SSL Certificate is provided by VeriSign and can be verified by clicking on the seal at the bottom on the page. Each and every time you do business with us, you can be certain that your personal information is safe.
Third-party information sharing
When your checkout at Petoutside.com, your credit card information and order total is submitted to the credit card processing company, to verify and authorize your purchase and to process your order. Your contact information, such as address, name, telephone and e-mail are shared with shipping carriers (FedEx, USPS) for automatic shipping notifications and delivery confirmation. Within a reasonable time - frame from order delivery date, you may receive an invitation to leave a review for our website using ResellerRatings.com, which requires your e-mail for this particulate purpose. We do not sell, lease or share your personal information with any other third parties.